Otto's Cleaners Liverpool

Get More Details About End of Tenancy Cleaning in Liverpool

Q: Who are your services suitable for?

A: All our services are available for both commercial and residential customers in Liverpool. Landlords, letting agencies and tenants will be particularly interested in our end of tenancy cleaning. It comes with a 48 hour guarantee.

Q: What’s the difference between spring cleaning and deep cleaning? I’m not sure which one I need.

A: It’s understandable that you might be a bit confused about your options, as both services are very similar in what they offer. The common vein is that both services offer a deep clean. The difference is in the areas covered – spring cleaning is more of an overall clean, while deep cleaning is designed to focus on specific areas or rooms of a property.

Q: Will a deposit be required, and how do I pay?

A: We don’t ask any of our customers to make a deposit in order to secure a booking. You only pay when the work has been completed. We always ask our customers to check what we’ve done, and then you make your payment using cash or card.

Q: Do you offer any discounts or have special offers?

A: Making a multiple booking will entitle you to an attractive discount, but we also have regularly updated special offers. Keep your eye on our website, or give us a call for the latest deals.

Q: Say I need to cancel or make a change – what do I do?

A: All we ask is that you give us 48 hours notice. As long as you do that there’s no problem. A cancellation fee will be incurred if you contact us less than 48 hours before the scheduled appointment or access is not as arranged.

Q: Does my cleaning service come with any guarantees?

A: End of tenancy cleaning is professional service that have a 48 hour guarantee. If you think that your cleaner has missed something, or not performed to expected standards, get in touch immediately, and we’ll come back and re-clean for FREE.

Q: Can I be confident my cleaner is reliable and dependable?

A: All our cleaners are carefully selected, fully vetted and insured for your peace of mind. It is a priority for us to ensure you feel confident and safe, after all we’ll be working in your property. You can also rest assured because you’re covered by our company insurance.